Returns and refunds

Your rights under the Australian Consumer Law are not affected by anything on this page. If a product is faulty, not as described, or not fit for its purpose, you are entitled to a repair, replacement or refund.

Change of mind

Contact us within the return period with your order number. Items must be unused, in their original packaging, with all accessories and documents included. Return shipping for change-of-mind returns is paid by the customer.

How to start a return

Email us with your order number and the reason for the return. We will reply with the return address and instructions. Please do not send items back without contacting us first.