Privacy policy
This policy explains how Velnqor collects, uses and protects personal information, in line with the Australian Privacy Principles.
What we collect
Name, email, phone, billing and delivery addresses, and order history, when you place an order or contact us. Payments are processed by our payment provider; we do not store card numbers.
How we use it
To process and deliver orders, answer enquiries, handle returns and warranty claims, and meet our tax and legal obligations. We do not sell personal information.
Who we share it with
Delivery carriers, our payment provider, and service providers that host this website, only as needed to fulfil your order.
Access and correction
Contact us to access or correct the personal information we hold about you.